Our Property Management department manages a significant number of offices, industrial, retail and mixed use properties throughout the UK. As you would expect, we look after the interest of both national and international clients and in every instance, we always respond to the specific needs of our client with a tailored approach.
We are committed to building strong relationships and always have our client's best interests at the forefront of our thoughts when it comes to their property needs. By insisting on high standards from our staff, we strive to ensure our clients are provided with quality advice and exceptional customer care.
All of our clients have the services of an experienced property accountant and these individuals report directly to clients and their financial teams. Our teams deal with the day to day management operations which can range from determining favourable lease terms and conditions, to offering advice on how to maximise tax advantages while reducing business expenditure.
Our multi-disciplined teams are able to provide a wide range of property management advice and we ensure that our senior team members have all previously undertaken high levels of professional and asset management work and therefore have the breadth of experience to lead and direct.
With a range of services which complement our property management services, Eddisons are well placed to provide an integrated approach to facilities, property and investment advice to our clients.
As part of our commitment to providing a first class service to our clients, we offer extended services such as:
Occupier Audits
To support the preparation of asset management plans we, within an agreed period following commencement of any instruction, complete 'Occupier Audits' covering all tenants. The purpose being to establish the financial and operational status of each tenant, its views on its own business and continued occupation of its current premises, thereby establishing potential opportunities for asset management initiatives.
Extranets
We are able to create and maintain occupier and client extranets to facilitate both improved communications between a building owner and its tenants/occupiers, as well as facilitating the opportunities for additional income streams. We have developed a number of extranet solutions for clients. Our approach is to work with the client to provide a site specific to their needs with its own branding and functionality. We own the rights to do this and therefore the incremental cost of this work is very competitive.
Customer Satisfaction Surveys
We complete customer satisfaction interviews with a significant representative sample of tenants across our portfolios. This process is designed to provide a formal basis for occupier feedback on the quality of service they are receiving and allow us to identify areas of success or for improvement. Year on year, this data builds into a valuable tool to analyse the continuous improvement, or otherwise, of the services provided to occupiers.
For more information on the Commercial Property Management services we provide, please click here to email your enquiry.